PRIVACY
POLICY.

Introduction

Car Transport Connection ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services. Please read this policy carefully.

1. Information We Collect

We collect information that you provide directly and information collected automatically:

Contact Information

• Name, email address, phone number
• Billing and shipping addresses

Vehicle Details

• Make, model, year
• VIN (when provided)
• Vehicle condition and modifications

Shipping Information

• Pickup and delivery locations
• Preferred dates and scheduling requirements
• Transport type preferences

Payment Data

• Payment card information (processed through secure third-party services)
• Billing address

Website Usage

• IP address, browser type, device information
• Pages visited and time spent on site
• Referral sources

2. How We Use Your Information

We use the information we collect to:

• Process transport requests — Coordinate your vehicle shipment from booking to delivery
• Coordinate with carriers — Share necessary details with licensed transport carriers
• Provide customer support — Respond to inquiries and resolve issues
• Process payments — Securely handle booking fees and transactions
• Improve our services — Analyze usage patterns to enhance user experience
• Send updates — Notify you about your shipment status and service changes
• Marketing communications — With your consent, send promotional materials

3. Information Sharing

We share your information with:

• Transport carriers — Licensed carriers handling your vehicle shipment
• Payment processors — Secure third-party payment services
• Technology partners — Hosting, analytics, and support platforms
• Legal authorities — When required by law or to protect our rights

4. Data Security

We implement industry-standard security measures to protect your information:

• SSL/TLS encryption for data transmission
• Encrypted database storage
• Limited personnel access to personal data
• Regular security training for employees
• Background checks for staff handling sensitive data
• Regular security audits and assessments

While we strive to protect your information, no system is 100% secure. We cannot guarantee absolute security of data transmitted over the internet.

5. Your Rights

You have the right to:

• Access — Request a copy of the personal information we hold about you
• Correction — Request correction of inaccurate or incomplete information
• Deletion — Request deletion of your personal information (subject to legal requirements)
• Opt-out — Unsubscribe from marketing communications at any time
• Restrict processing — Request limitation of how we use your data
• Data portability — Request your data in a machine-readable format

6. Cookies and Tracking

We use cookies and similar technologies to improve your experience on our website. These help us:

• Remember your preferences
• Understand how you use our site
• Improve our services based on usage patterns

You can control cookie settings through your browser. Disabling cookies may affect some functionality of our website.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

8. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically for any changes.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us: